Security & Confidentiality
Confidentiality Is the Foundation of Every Engagement
At Redbeard Intelligence and Investigations, client confidentiality is the foundation of every engagement. Information you share with us is used only to serve your matter, is disclosed only to you and, at your direction, your attorney, and is never sold or provided to unrelated third parties. This page explains our approach to security and confidentiality in plain terms.
We understand that reaching out to an investigator often means describing a situation you have not shared with many other people — a family matter, a business concern, a personal safety question. That first conversation, and every one after it, is treated with the same seriousness whether your case is straightforward or complicated, brief or long-running.
Who This Page Is For
This page is for anyone considering working with Redbeard — individuals, attorneys, and businesses — who want to understand how we handle sensitive information before they share the details of their situation with us.
Our Commitment to Security and Confidentiality
Sharing a sensitive matter with an investigator requires trust. These principles guide how we handle every piece of information a client shares with us.
- Confidential by Default
Every consultation and case is treated as confidential from the first conversation, whether or not you ultimately hire us.
- Minimal Collection
We collect the information reasonably necessary to serve your matter, not more than the engagement requires.
- Shared Only With You
Findings and case information are disclosed only to you and, at your direction, your attorney or another party you designate.
- No Sale of Data
We do not sell, rent, or otherwise provide client or investigative information to marketers or unrelated third parties.
- Careful Retention
Case information is retained only as long as reasonably necessary for your matter and our professional and legal obligations.
- Discretion in the Field
Fieldwork, scheduling, and communication are handled discreetly, with attention to your privacy throughout.
Confidentiality Is the Foundation
Clients come to Redbeard with matters that are often personal, sensitive, or legally significant. From your first phone call through the conclusion of your case, we treat everything you share as confidential. That commitment does not depend on whether you ultimately decide to hire us — a consultation that goes no further is held to the same standard as an active case.
Who Sees Your Information
Information gathered during an investigation is shared only with you and, at your direction, your attorney or another party you specifically authorize. We do not discuss your matter with unrelated third parties, and internal access to case details is limited to the personnel working on your matter.
Minimal Collection, Careful Retention
We follow a minimal-collection principle: we gather the information reasonably necessary to serve your matter, not more than the engagement requires. Case information is retained only as long as reasonably necessary to complete your matter and to satisfy our professional and legal obligations. For security reasons, we do not publish the specific safeguards, systems, or procedures we use to protect client information — only that protecting it is treated as a professional obligation, not an afterthought.
We Do Not Sell Your Information
Redbeard does not sell, rent, or trade client or investigative information. Information you provide, and information we gather on your behalf, is used solely to serve your matter. We are not in the business of monetizing client data, and we do not share your information with marketers, data brokers, or other unrelated third parties.
Professional and Legal Obligations
As a licensed Florida investigative agency, Redbeard operates under professional and legal obligations that govern how we handle client information and conduct investigations. We work only through lawful methods, and we decline requests that would require us to act outside those bounds. Where the law requires disclosure — for example, in response to valid legal process — we handle that obligation carefully and, where appropriate and permitted, keep you informed. These obligations exist independently of any individual engagement; they are part of how a licensed agency is expected to operate, and we take them seriously as a matter of professional standing, not just policy.
Confidential Intake and Discreet Fieldwork
Your first conversation with us, whether by phone, email, or in person, is handled confidentially from the outset. When a matter involves field work — surveillance, a TSCM sweep, or an in-person interview, for example — we plan scheduling and communication with discretion, mindful that your privacy depends on it. We are equally careful whether a case stays quiet from start to finish or eventually involves an attorney, a court, or law enforcement at your direction.
Talk to Us in Confidence
If you have questions about how we would handle your specific matter, contact Redbeard Intelligence and Investigations at (888) 564-8300 or email contact@redbeardpi.com. Every conversation, including your first, is confidential.
Frequently Asked Questions
Who has access to information I share with Redbeard?
Only the personnel working on your matter. Findings and case information are shared outside our firm only with you and, at your direction, your attorney or another party you designate.
Do you sell or share client data with third parties?
No. Redbeard does not sell, rent, or trade client or investigative information, and we do not share it with marketers or data brokers.
How long do you keep my case information?
Case information is retained only as long as reasonably necessary to complete your matter and to meet our professional and legal obligations.
Is my initial consultation confidential, even if I don’t hire you?
Yes. Every consultation is treated as confidential from the first conversation, whether or not you decide to move forward with an engagement.
Can you tell me exactly how you secure client information?
For security reasons, we do not publish the specific safeguards, systems, or procedures we use. What we can tell you is that protecting client information is treated as a core professional obligation.
Discuss Your Matter in Complete Confidence
Sharing a sensitive situation with an investigator takes trust. Redbeard’s licensed team treats every consultation as confidential, collects only what your matter requires, and shares findings only with you and those you direct us to.
What is the cost? | how does it work?
At Redbeard Intelligence & Investigations, we offer upfront, transparent pricing that reflects the specific details and complexity of each case. Instead of vague estimates or hidden charges, we provide clear, upfront pricing tailored to your investigation’s unique requirements—without unexpected fees, hidden costs, or additional unexpected expenses. Our goal is to offer efficient, high-quality investigative and intelligence solutions with transparency and peace of mind.
To begin an investigation, intelligence operation, or technical security assessment, the first step is a confidential consultation via phone or email with one of our experienced professionals. During this initial discussion, we will gather key details about your situation to determine the most effective strategy tailored to your needs. Whether you require private investigative services, intelligence gathering, or technical security solutions, our team will develop a customized plan designed to achieve your objectives. Based on the specific requirements of your case, we will then provide a transparent price quote and/or invoice for the cost of the services needed. Throughout the process, we ensure clear and consistent communication, keeping you informed of any significant developments. Upon completion, you will receive a comprehensive written report detailing our findings, along with any supporting evidence such as photos, video documentation, or technical security assessments.
Helpful Guides
Contact us through phone or email for an initial discussion and provide key details about your needs.
Based on the specific requirements of your case, you'll will receive a flat-rate price quote and invoice for the cost of the services needed.
With pricing and mutual terms accepted, payment will be collected for the predetermined costs, and you'll officially become our client.
Throughout the process, we keep you informed of any significant developments. Upon completion, you will receive a written report detailing our findings, along with any supporting evidence or documentation.
